GVA says it's hearing passenger complaints


Geneva airport says it is listening to passenger complaints about the new wing of the building which opened last December.

That section of the airport is designed to cater for flights outside the Schengen Zone – mainly for long-hauls, but also to the UK. 

Passengers say access to aircraft is tedious with the buses, there are not enough passport control points and baggage claim is very slow. 

The Tribune de Genève newspaper has been collecting a myriad of complaints. 

The airport says it is aware of the issues and is working to resolve them. 

More from Bitesize News

  • Swiss World Cup dreams destroyed

    Switzerland’s World Cup dreams are over after a 6-1 drubbing by Portugal last night – its worst result since 1963.

  • Police hunt for pumpkin throwers

    Police in canton Aargau are hunting for mysterious pumpkin throwers.

  • Hundreds cut off in Valley

    Hundreds of people in the Calanca Valley in southern Graubünden remain cut off from the world after a rockfall blocked the main road heading to three villages on Sunday evening.

  • Not enough butter

    We won’t make enough butter next year, so the Federal Agriculture Office is allowing 3,000 tonnes to be imported next month.

  • New forest in Geneva

    A new forest is being created in Geneva. 400 trees are being planted around the development of the educational centre at CERN,

  • Postman fined for hitting same person - twice

    A postman in Lausanne has been fined for hitting the same person twice in the same day with his electric tricycle last year.