Migros is planning to launch its first 24/7 store in Herisau, in the canton of Appenzell Ausserrhoden. The company has submitted an application to the local authorities and, if approved, test operations are expected to begin in summer this year.
The store on Alpsteinstrasse would operate with staff during regular hours, and switch to a self-service model overnight and for most of Sundays.
Customers would be able to enter the store using a debit or credit card with their Cumulus card. Payments would be made at self-checkouts or via the Migros app.
The 295-square-metre store would be monitored remotely by video and sensors for safety and security.
This pilot project expands on Migros’ smaller “Teo” format - unattended mini-stores introduced in 2022.
Migros and its competitors have faced legal and security-related setbacks in Zurich when operating 24-hour or Sunday-access stores.
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