SBB criticised for passenger advice

Switzerland's national railway is under fire for a blog post advising passengers to travel outside peak hours if they want a seat

SBB notes that more than 70 percent of seats are empty on average across the day, and suggests staggering journeys, checking occupancy forecasts, or paying CHF 5.- to reserve a seat.

One commuter said the advice was "absurd" and "passive-aggressive", asking whether he was supposed to arrive at work at eleven o'clock, and pointing out that a full-year rail pass already costs CHF 3,995.-. SBB spokesperson Reto Schärli says the tips are meant only for passengers with some flexibility, and that peak-hour trains already run at maximum length.

The company accepts that further capacity expansion is still needed.

 

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