Non-EU travellers crossing Schengen borders are still facing waits of up to five hours a year after the EU's new entry-exit system went live, European airports and airlines warn
The system records fingerprints and facial images for every non-EU short-term visitor — meaning British, American and other non-EU residents in Switzerland face the delays whenever they fly out of Zurich or Geneva and back.
Industry groups blame too few border staff, unstable IT, and problems with the Travel to Europe pre-registration app.
They're asking Brussels to cut duplicate checks and let countries pause the system when queues build up.
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